• A cancellation due to a long lost cousin, friend or foe with an available apartment
(as noted in the Paris Luxe contract).

• A cancellation due to illness, family tragedy, earthquake or flight cancellations (as
noted in the Paris Luxe contract).

• A different color couch or replacement of select furniture (owners have the right to
upgrade furnishings).

• An ill informed guest who did not review the apartment, location or age of the
building.

• The common areas (elevator, lobby, courtyard) are not catering to client's
personal taste.

• If you are a light sleeper, early riser and book in a prime location or complain
about neighbors or surrounding noise, building construction or any other non-
related apartment noise.

• If you checkout early for any reason not allowing the Paris host to address your
issues.

• If you are claustrophobic, suffer from severe allergies, asthma, a heart condition,
disabled or any other medical condition .

• If the you have not read the terms of your Paris Luxe contract.

• If you have waited too long to utilize your amenities (do not wait a week before
your departure).

If a view or balcony is not stated on the website apartment description than please
do not assume one. Paris Luxe represents each apartment with honesty and
integrity by sending an in-house representative to objectively review each
apartment. If your expectations include a larger apartment (please review square
footage), a specific location (ask our advice) state of the art appliances, luxurious
entrance/lobby, large elevators, flat screen televisions or any other luxury amenity,
please discuss in advance before booking with your agent. The latters responses
WILL NOT be accepted as ground for refund. Paris Luxe will not be held
responsible for situations deemed inaccurate by our Parisian owner or property
manager in regards to unsubstantiated circumstances arising from guest
communication.

An educated and informed guest is our best client, please review the photographs
carefully. ASK, ASK, ASK questions that reflect your concerns, needs, wants and
desires. A disliking of the couch, color of the wall or building entrance, subjective
apartment scent will not constitute a refund. Paris Luxe evaluates our portfolio
carefully and we understand the sensitive needs of our clients hence we operate
on the highest level of integrity. Paris Luxe's clientele is based on referrals and we
honor and respect this.

Feel free to contact us and we will be happy to answer all your questions and
explain the guarantee in greater detail.